Terms of sale

Prices

The prices included in the Antica Masseria Jorche electronic catalog may vary from day to day.
This change is closely linked to the market situation or to the fluctuation of the exchange rate.
The prices of the items are inclusive of VAT.

Information pursuant to Legislative Decree no.185 / 99

Purchases made on our site, like all remote purchases by telephone or correspondence, since they take place outside of business premises, are protected by Legislative Decree n.185 of 22 May 1999, which provides for the possibility for the consumer to exercise the right of withdrawal.

The consumer can exercise the right of withdrawal within 10 working days from receipt of the goods. This right consists in the right to return the purchased goods to the supplier without any penalty and without specifying the reason, and in the consequent refund of the purchase price.

Exclusions: The right of withdrawal applies to individuals who act for purposes not related to their professional activity. Purchases made by retailers and companies are therefore excluded from the right of withdrawal.

How to exercise the right of withdrawal: The right of withdrawal is exercised by sending, within the aforementioned term of 10 working days from receipt of the goods, a written communication by registered letter with acknowledgment of receipt addressed to: Antica Masseria Jorche, Contrada Jorche – 74020, Torricella – Taranto.

The communication can be sent, within the same term, also by telegram or fax, provided that it is confirmed by registered letter with acknowledgment of receipt within the following 48 hours. This communication must contain the codes of the products to be returned, as well as indications on how to reimburse the expenses incurred (money order, bank transfer, etc.) and any bank details.
The products subject to reconsideration must be returned by the consumer, in conditions of substantial integrity, to the same address used for the registered letter.

Once we have received the goods and verified their integrity, we will, in the shortest possible time, credit the customer with the cost of the returned products, withholding, where necessary, the amount of shipping costs which will still be borne by the customer.